Terms and Conditions for our Treat Card
1. We will give you 1 point for every pound you spend; points can be exchanged for Reward Treatments.
2. To claim your free Reward Treatment it must be booked in with a paid service, we don’t mind what – a brow shape, a sunbed, your normal monthly treatment, but it cannot be taken as a standalone treatment.
3. Treat Card Points are non-exchangeable or refundable and hold no money value.
4. Reward Treatments must be chosen from your personally generated list, you will not be offered a treatment you have had done before.
5. Reward Treatment are subject to availability.
6. Reward Treatments can be gifted, the booking must still be made in your name and you must inform us of who will be attending the appointment. Points cannot be gifted in the form of a gift voucher.
7. Cancelation policy for Reward Treatment bookings: If you fail to attend your Reward Treatment appointment you will lose 100% of the value in points. If you cancel or re-arrange with less than 24 hours’ notice you will lose 50% of the value in points. Points will be deducted automatically.
8. If you have not visited the salon for a period of 2 years or more your points will be deleted and you will have to start again. As long as you stay loyal to us and keep attending the salon regularly your points will never expire. If you think you will not be able to re-visit the salon within 2 years it would be best to use up any treatment rewards on your reward list.
9. We reserve the right to change these terms and conditions without notice.
10. We reserve the right to deduct points for failed appointments over £50 where a deposit or card details have not been taken.